Terms of Service and Privacy Policy

Using Our Services

By accessing or using our website, products, services, content, tools, or other materials provided by Perfect Dimension Studios, you agree to these Terms of Service.

You agree to use our services lawfully, responsibly, and only in ways that do not interfere with our systems, harm other users, or violate any applicable law or regulation.

Projects, Products, and Commercial Work

If we provide consulting, forward-deployed engineering, product development, or other paid services to you, any proposal, statement of work, order form, or separate written agreement between us will also apply.

If there is a conflict between these Terms and a signed client agreement, the signed client agreement will control for that specific work.

Accounts, Communications, and Submissions

If you submit information to us, sign up for updates, join a waitlist, or otherwise communicate with us, you agree that the information you provide is accurate and that we may contact you in connection with your request, our services, or our business relationship.

You are responsible for any material, prompts, files, feedback, or other content you send to us, and you agree not to submit anything unlawful, infringing, abusive, confidential without authorization, or harmful.

Intellectual Property

Unless otherwise stated, our website, branding, text, graphics, software, product materials, and related content are owned by Perfect Dimension Studios or our licensors and are protected by intellectual property laws.

These Terms do not transfer ownership of our intellectual property to you. You may not copy, reproduce, modify, distribute, reverse engineer, scrape, or commercially exploit our materials except as permitted by law or by our written permission.

If you engage us for client work, ownership and usage rights for deliverables will be governed by the specific written agreement for that engagement.

Third-Party Services

Our website and services may rely on or link to third-party tools, platforms, infrastructure, payment providers, models, integrations, or websites. Those services are governed by their own terms and privacy policies, and we are not responsible for third-party services we do not control.

Disclaimers

Our website, services, and products are provided on an as-is and as-available basis to the fullest extent permitted by law.

We do not guarantee that the website will always be available, secure, error-free, or suitable for every use case. We also do not guarantee specific business outcomes, model behavior, or uninterrupted operation unless expressly agreed in writing.

Limitation of Liability

To the fullest extent permitted by law, Perfect Dimension Studios will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, business opportunity, or data arising out of or related to your use of our website, services, or products.

To the fullest extent permitted by law, our total liability for any claim relating to the website, services, or products will not exceed the amount you paid us for the specific service giving rise to the claim during the twelve months before the claim arose, or one hundred British pounds if no such payment was made.

Indemnity and Termination

You agree to indemnify and hold harmless Perfect Dimension Studios from claims, liabilities, damages, losses, and expenses arising out of your misuse of our website or services, your violation of these Terms, or your infringement of another party's rights.

We may suspend, restrict, or terminate access to our website, products, or services at any time if we believe you have violated these Terms, created risk for us or others, or if we otherwise need to do so to protect our business.

Changes and Contact

We may update these Terms from time to time. When we do, we will post the updated version on this page and revise the effective date. Continued use of our website or services after an update means you accept the revised Terms.

If you have questions about these Terms, contact us at hello@perfectdimension.ai.

What We Collect

We collect information you choose to send us, including your name, email address, company name, and anything else you include when you contact us, join a waitlist, or engage with us.

If we work together, we may also receive business, project, operational, billing, and communications information needed to provide consulting services, engineering services, or software products.

Like most websites, we may automatically collect basic technical information such as IP address, browser type, device information, approximate location, referral pages, and site usage data.

How We Use Information

We use information to respond to enquiries, deliver services, operate and improve our website and products, communicate with clients and prospective clients, process requests, maintain records, and keep our systems secure.

We may also use information to prevent fraud or misuse, comply with legal obligations, enforce our terms and agreements, and protect our rights, users, and business.

Cookies and Analytics

We may use cookies and similar technologies to remember preferences, understand site performance, measure engagement, improve functionality, and support analytics or marketing activities.

You can usually control cookies through your browser settings, although disabling them may affect the functionality of some parts of the website.

How We Share Information

We do not sell your personal information.

We may share information with trusted service providers and partners who help us operate our website, communicate with users, host infrastructure, process payments, analyze usage, or deliver our services and products.

We may also share information if required by law, to respond to legal process, to protect our rights or safety, or in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.

International Transfers

Because we work with clients, collaborators, tools, and infrastructure across multiple regions, your information may be transferred to and processed in countries other than your own.

Where required, we will take reasonable steps to use appropriate safeguards for cross-border processing.

Data Retention

We keep information for as long as reasonably necessary to provide services, operate our products, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

When information is no longer needed, we will delete it, anonymize it, or securely archive it as appropriate.

Your Rights and Choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, portability of, or restriction of the personal information we hold about you, subject to applicable law.

You may also unsubscribe from marketing communications at any time by using the unsubscribe link in the message or by contacting us directly.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No system is perfectly secure, but we take privacy and security seriously and work to protect the information we handle.

Children and Updates

Our website, services, and products are not directed to children, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the effective date.